We're here to help with any questions about your stay
Have questions about our luxury accommodations? Reach out to our team for personalized assistance.
Ascot ,Townsend Road
Zimbabwe ,Bulawayo
Reservations: +1 (123) 456-7890
reservations@luxehub.com
Find quick answers to common questions about our luxury stays
We offer flexible cancellation up to 72 hours before check-in for a full refund. Cancellations within 72 hours are subject to a 50% fee. Please contact our reservations team for special circumstances.
Yes, we provide complimentary airport transportation for stays of 3 nights or more. For shorter stays, we can arrange transportation for an additional fee. Please notify us of your flight details at least 48 hours in advance.
We welcome pets in select accommodations with prior approval. A pet fee of $75 per stay applies, and pets must not be left unattended. Please inform us when booking if you plan to bring a pet.
Check-in time is 4:00 PM and check-out is 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and additional charges.
Yes, we offer complimentary valet parking for all guests. Self-parking is also available in our secure underground garage. Oversized vehicles should be mentioned at the time of booking.